seats.aero Browser Extension FAQ
The seats.aero browser extension lets you compare cash fares and award pricing while searching for flights on supported travel websites. When award data is available, the extension displays points pricing alongside the cash fare so you can quickly compare your booking options.
Installation
How do I install the extension?
Install the seats.aero extension for your supported browser, then make sure it’s enabled. Once installed, visit a supported travel website and search as you normally would. When award data is available, the extension will display points pricing alongside cash fares.
Which browsers are supported?
The extension is available for Google Chrome, Firefox, and other Chromium-based browsers that support Chrome extensions, such as Microsoft Edge and Brave.
Safari is not supported yet.
Do I need a seats.aero account?
You can use the extension without signing in to access free features. To access Pro features, sign in with your seats.aero Pro account.
Do I need Pro?
No. The extension works for both Free and Pro users.
Free users can view cached award results for flights up to 60 days in advance. Pro users who are signed in receive live searches when available, results beyond 60 days, and more award availability.
How do I uninstall it?
You can remove the seats.aero extension from your browser’s extension or add-on settings.
Chrome, Edge, or Brave: Open your browser’s Extensions page, find the seats.aero extension, and select Remove.
Firefox: Open Add-ons and themes → Extensions, find the seats.aero extension, and select Remove.
Using the Extension
How do I use it?
Once installed, search for flights on a supported website as you normally would. When award data is available, the extension displays award pricing alongside the cash fare, making it easier to compare whether it makes more sense to book with cash or points.
Where does the extension work?
The seats.aero extension works with:
- Google Flights
- Chase Travel
- Amex Travel
On supported pages, the extension displays available award pricing alongside cash fares.
What information does the extension show?
When award availability is available for a flight, the extension can show:
- How many points the flight costs
- The value of those points compared with the cash fare
- Additional loyalty program options available for booking the same flight
This makes it easier to compare cash and award options while searching for flights.
Why don’t I see points prices?
The extension only displays award pricing when seats.aero has award data for that itinerary. Not every flight has award availability, and not every airline or loyalty program is currently supported.
If no award data is available, no points price will be shown.
Free users may also see fewer results because Free searches use cached data and are limited to searches within 60 days.
How long does it take to load?
Results usually appear within a few seconds, though some searches may take longer depending on the route, date, supported programs, and your connection.
Can I temporarily disable the extension?
Yes.
You can temporarily disable the seats.aero extension from your browser’s extension or add-on settings without uninstalling it.
Chrome, Edge, or Brave: Open your Extensions settings, find the seats.aero extension, and toggle it off.
Firefox: Open Add-ons and themes → Extensions, select the seats.aero extension, and disable it.
You can return to the same settings and enable it again at any time.
Points Pricing
Where does the points price come from?
seats.aero displays award pricing and availability from supported airlines and frequent flyer programs. The extension uses the same award data available on seats.aero to show relevant points pricing alongside cash fares.
Why is the points price different from what I see on the airline website?
Award pricing and availability can change frequently, especially for airlines that use dynamic pricing.
The airline or loyalty program website is always the final source of truth for current pricing, availability, taxes, and fees.
Why do I see multiple mileage programs?
Some flights can be booked through multiple loyalty programs. The extension shows available options so you can compare programs and choose the one that works best for you.
How often is the data refreshed?
The extension uses the same award data available on seats.aero. Pro users can access live searches when supported, while Free users see cached results that are refreshed regularly.
Why are you showing one-way prices on a round-trip search?
Many loyalty programs price awards one direction at a time. For this reason, the extension shows award pricing on a per-direction basis, including for round-trip searches.
Free vs. Pro
What’s included for Free users?
Free users can view cached award availability for flights up to 60 days in advance.
What extra do Pro users get?
Pro users who are signed in receive more award options, including live award searches when supported, results beyond 60 days, and additional search capabilities.
Why do Pro users see more results?
Pro users can run live searches against supported programs, which may find award availability that isn't present in cached data.
Why don’t I see flights more than 60 days out?
Searching beyond 60 days requires a Pro subscription.
Troubleshooting
The extension isn’t showing up. What should I do?
Make sure the extension is installed and enabled in your browser. Then refresh the supported travel website and try your search again.
It’s stuck loading. What should I do?
Try refreshing the page. If the issue continues, disable and re-enable the extension, restart your browser, or try the search again in a new browser window.
I’m seeing outdated prices. Why?
Award pricing can change frequently. The airline or loyalty program website is always the final source of truth for current pricing and availability.
Pro users can refresh results with live searches when supported.
Does it work in Incognito or Private Browsing?
Yes, but you may need to allow the extension to run in private browsing first.
Chrome, Edge, or Brave: Open your browser’s Extensions settings, select the seats.aero extension, and enable access in Incognito or private browsing.
Firefox: Open Add-ons and themes → Extensions, select the seats.aero extension, and allow it to run in Private Windows.
Can other extensions interfere?
Yes. Ad blockers, privacy extensions, or other travel extensions may interfere with how the extension appears on supported websites.
If you run into issues, try temporarily disabling other extensions and refreshing the page.
Privacy
What data does the extension access?
The extension only accesses the information necessary to display award pricing and provide extension features.
Does the extension access my Google account?
No. The extension does not access your Google account.
Is any personal information stored?
The extension only uses the information needed to authenticate your seats.aero account and provide extension features.
Miscellaneous
Does it support hotels?
Not at this time. The extension currently supports flights only.